Help & FAQ

Questions, answered.

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Accounts

SELVABANK is an online bank offering a multi-currency euro current account with a personal IBAN, debit cards, instant payments, international transfers and savings spaces — all from one app.

About 5 min. You provide a few details and verify your identity from your phone; your IBAN and a virtual card are ready right away.

No. SELVABANK is fully online — everything from opening your account to support happens in the app.

Cards & payments

A physical debit card plus virtual cards you can create instantly, all with spend controls and Apple/Google Pay.

Transfers use the mid-market exchange rate, with the cost shown clearly before you confirm — the rate you see is the rate you get.

Euro SEPA payments typically settle in seconds, day or night, across the SEPA zone.

Savings & security

You can split money into named spaces for goals or bills, automate transfers each payday, and move funds back to your balance instantly.

Your money and data are protected with encryption and continuous monitoring, under the oversight of CSSF (Luxembourg). Eligible deposits are covered by the applicable protection scheme.

Residents of the European markets we serve who are at least 18 years old. Identity verification is required.

Open your account in 5 min.

Everything happens in the app — no branch visit, no paperwork in the post.

Open your account